{"id":9804,"date":"2026-05-26T14:25:37","date_gmt":"2026-05-26T12:25:37","guid":{"rendered":"https:\/\/www.bitformer.net\/?page_id=9804"},"modified":"2026-05-29T09:52:28","modified_gmt":"2026-05-29T07:52:28","slug":"sla","status":"publish","type":"page","link":"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/sla\/","title":{"rendered":"SLA"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9804\" class=\"elementor elementor-9804\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7264766 e-flex e-con-boxed e-con e-parent\" data-id=\"7264766\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blue-bg-flowing.mp4&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container elementor-hidden-mobile\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-4b70b60 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4b70b60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5765d06 elementor-align-left elementor-widget elementor-widget-raven-breadcrumbs\" data-id=\"5765d06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"raven-breadcrumbs raven-breadcrumbs-default\"><div class=\"breadcrumb\">\t\t\t\t\t\t\t\t<div class=\"breadcrumb-item active\" aria-current=\"page\"><span>Home<\/span><\/div>\n\n\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4d5fc elementor-widget elementor-widget-heading\" data-id=\"1e4d5fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service Level Agreement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b9295b elementor-widget elementor-widget-heading\" data-id=\"8b9295b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hochwertige IT-Betreuung mit klar definierten Reaktionszeiten und stabilen Betriebsstandards f\u00fcr maximale Verl\u00e4sslichkeit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc6152c e-con-full e-flex e-con e-child\" data-id=\"fc6152c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc82a42 elementor-widget elementor-widget-heading\" data-id=\"dc82a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Dazugeh\u00f6rige Themen:<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8622888 main-layout-vertical raven-nav-alignment-start pointer-none submenu-anim-fade raven-dropdown-stretch raven-nav-menu-align-flex-start raven-nav-menu-align-center elementor-widget elementor-widget-raven-advanced-nav-menu\" data-id=\"8622888\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_indicator&quot;:{&quot;value&quot;:&quot;fas fa-angle-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;full_width&quot;:&quot;stretch&quot;,&quot;mobile_layout&quot;:&quot;dropdown&quot;,&quot;close_menu_on_scroll&quot;:&quot;yes&quot;}\" data-widget_type=\"raven-advanced-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<!-- Main Menu -->\n\t\t<nav data-layout=\"vertical\" class=\"raven-adnav-menu-main raven-adnav-menu-vertical\">\n\t\t\t\t\t<ul id=\"menu-8622888\" class=\"raven-adnav-menu\">\n\t\t\t\t\t\t\t\t<li class=\"menu-item\" data-width_type=\"default\" data-submenu_pos=\"center\">\n\t\t\t\t\t\t\t\t<a href=\"\/en\/managed-services\/\" class=\"raven-link-item raven-menu-item jupiterx-blur-background-surface\">\n\t\t\t\t\t\t<span class=\"link-text\">\n\t\t\t\t<span class=\"link-label\">\n\t\t\t\t\tManaged Services\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"menu-item\" data-width_type=\"default\" data-submenu_pos=\"center\">\n\t\t\t\t\t\t\t\t<a href=\"\/en\/managed-hosting\/\" class=\"raven-link-item raven-menu-item jupiterx-blur-background-surface\">\n\t\t\t\t\t\t<span class=\"link-text\">\n\t\t\t\t<span class=\"link-label\">\n\t\t\t\t\tManaged hosting\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"menu-item\" data-width_type=\"default\" data-submenu_pos=\"center\">\n\t\t\t\t\t\t\t\t<a href=\"\/en\/managed-applications\/\" class=\"raven-link-item raven-menu-item jupiterx-blur-background-surface\">\n\t\t\t\t\t\t<span class=\"link-text\">\n\t\t\t\t<span class=\"link-label\">\n\t\t\t\t\tManaged Applications\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c35c34 e-con-full e-flex e-con e-parent\" data-id=\"6c35c34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b4fb856 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b4fb856\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-517bb14 elementor-widget elementor-widget-heading\" data-id=\"517bb14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verl\u00e4ssliche IT-Betreuung f\u00fcr einen stabilen Betrieb<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a35e0fa elementor-widget elementor-widget-text-editor\" data-id=\"a35e0fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Geben Sie die regelm\u00e4\u00dfige Betreuung Ihrer IT-Systeme in zuverl\u00e4ssige H\u00e4nde. Mit klar definierten Reaktionszeiten, einer stabilen IT-Infrastruktur und planbarer Unterst\u00fctzung durch unser Team k\u00f6nnen Sie sich voll auf Ihr Kerngesch\u00e4ft konzentrieren.<\/p><p class=\"p1\">Dank unserer 24\/7-System\u00fcberwachung erkennen wir potenzielle Fehler fr\u00fchzeitig \u2013 und k\u00f6nnen im St\u00f6rungsfall schnell und gezielt reagieren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7821b0 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"e7821b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17ab4f3 elementor-widget elementor-widget-image\" data-id=\"17ab4f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-1024x819.png\" class=\"attachment-large size-large wp-image-9825\" alt=\"\" srcset=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-1024x819.png 1024w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-300x240.png 300w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-768x614.png 768w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-1536x1229.png 1536w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-15x12.png 15w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/elementor\/thumbs\/small_orange-BF-laptop-screen-mockup5-4-ro2dhfk0d385e2h6e8jhifzgycneg37ohscrmlwyow.png 500w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4.png 1671w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a156a5 e-flex e-con-boxed e-con e-parent\" data-id=\"3a156a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-232e81a elementor-widget elementor-widget-text-editor\" data-id=\"232e81a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Schnelle Hilfe, klare Prozesse und maximale Transparenz \u2013 mit einem SLA schaffen Sie die Grundlage f\u00fcr eine verl\u00e4ssliche und planbare IT-Betreuung.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b8bcf2 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"1b8bcf2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b182ce elementor-widget elementor-widget-spacer\" data-id=\"4b182ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e687a6 elementor-widget elementor-widget-heading\" data-id=\"7e687a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ihre Vorteile des Service Level Agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a593f elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"d6a593f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tClear expectations \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSie wissen jederzeit genau, welche Leistungen \nSie erhalten und unter welchen Bedingungen \nwir diese erbringen.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2b835 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1e2b835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLegal protection: \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUnser SLA schafft eine verl\u00e4ssliche Grundlage, auf die Sie sich auch im Falle von Leistungsabweichungen berufen k\u00f6nnen.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7561ca2 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"7561ca2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tMeasurable performance \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDefinierte Metriken geben Ihnen volle Transparenz und erm\u00f6glichen es, unsere Leistung \njederzeit nachzuvollziehen und zu bewerten.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04c7785 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"04c7785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTransparency \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEine offene und klare Kommunikation sorgt f\u00fcr Vertrauen und eine langfristige, partnerschaftliche Zusammenarbeit.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f4048a elementor-widget elementor-widget-spacer\" data-id=\"1f4048a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5d3156 e-flex e-con-boxed e-con e-parent\" data-id=\"b5d3156\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7483a99 e-con-full e-flex e-con e-child\" data-id=\"7483a99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-547d5ca elementor-widget elementor-widget-heading\" data-id=\"547d5ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fester Bestandteil unserer SLA: bf-connect<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c02dfb elementor-widget elementor-widget-text-editor\" data-id=\"5c02dfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p2\">Mit bf-connect, unserer Basis f\u00fcr Ihre IT, bietet bitformer eine zentrale Plattform, die alle Ihre Endpunkte verwaltet, IT-Prozesse automatisiert und den Sicherheits- und Servicestatus Ihrer Systeme kontinuierlich \u00fcberwacht und transparent macht. So werden potenzielle Risiken und Optimierungsm\u00f6glichkeiten fr\u00fchzeitig sichtbar und k\u00f6nnen gezielt adressiert werden.<\/p><p class=\"p2\">Gleichzeitig vereinfacht bf-connect den Zugang zu unserem Support deutlich: \u00dcber die direkte Verbindung zu Ihren Endger\u00e4ten k\u00f6nnen wir schneller reagieren und Sie effizient unterst\u00fctzen.<\/p><p class=\"p2\">bf-connect ist bei jedem SLA inklusive \u2013 es ist das Fundament, auf dem Qualit\u00e4t, Sicherheit und Geschwindigkeit aufbauen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-488f9c5 e-flex e-con-boxed e-con e-parent\" data-id=\"488f9c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-217b5b8 elementor-widget elementor-widget-ucaddon_scroll_element\" data-id=\"217b5b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_scroll_element.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Scroll Element -->\n<style>\/* widget: Scroll Element *\/\n\n:root {\n  --left-side-offset: 350px;\n  --right-side-offset: 250px;\n}\n\n* {\n  margin: 0;\n  padding: 0;\n  box-sizing: border-box;\n}\n\n\/* =========================\n   Base Styles (Desktop)\n   ========================= *\/\n\n.scroller-wrapper li{list-style: none;}\n\n.scroller-wrapper .left-side ul {\n  position: relative; \/* wichtig f\u00fcr ::before *\/\n  list-style: none;\n  padding-left: 0;\n}\n\n.scroller-wrapper .left-side ul::before {\n  content: ;\n  \n  position: absolute;\n  left: 50%;\n  top: calc(100% + 80px); \/* Abstand unter der Liste *\/\n  transform: translateX(-50%);\n\n  width: 50%;\n  text-align: center;\n\n  font-size: 20px;\n  line-height: 1.5;\n  color: #000;\n}\n\n.scroller-wrapper {\n  display: flex;\n  width: 100%;\n  gap: 40px;\n  padding-top: 100px;\n  padding-bottom: 400px;\n  padding-left: 20px;\n  align-items: flex-start; \/* wichtig f\u00fcr sticky in flex *\/\n}\n\n\/* Typo *\/\n\n.scroller-wrapper,\n.scroller-wrapper * {\n  font-family: \"Segoe UI\", sans-serif !important;\n}\n\n.scroller-wrapper h1,\n.scroller-wrapper h2 {\n  font-size: 40px;\n  color: black !important;\n  hyphens: auto !important;\n}\n\n.scroller-wrapper h3 {\n  color: white !important;\n  font-size: 20px;\n}\n\n.scroller-wrapper p {\n  font-size: 20px;\n}\n\n.scroller-wrapper a {\n  font-size: 20px !important;\n  color: black !important;\n  text-decoration: none;\n}\n\n.scroller-wrapper li {\n  margin-top: 10px;\n}\n\n\/* Left side *\/\n.scroller-wrapper .left-side {\n  position: sticky;\n  top: var(--left-side-offset);\n  width: 40%;\n  display: flex;\n  flex-direction: column;\n  justify-content: flex-start;\n  flex-shrink: 0;\n  height: fit-content;\n}\n\n.scroller-wrapper .left-side h2 {\n  margin-bottom: 20px;\n}\n\n\/* Right side container *\/\n.scroller-wrapper .right-side {\n  position: relative;\n  width: 50%;\n  padding: 100px 0;\n}\n\n\/* Rechte Seite: Text wei\u00df *\/\n.scroller-wrapper .right-side p,\n.scroller-wrapper .right-side h2,\n.scroller-wrapper .right-side h3,\n.scroller-wrapper .right-side a {\n  color: white !important;\n}\n\n\/* Container *\/\n.scroller-wrapper .card-container {\n  position: relative;\n  padding-bottom: 300px; \/* Extra-Scroll am Ende *\/\n}\n\n\/* Card *\/\n.scroller-wrapper .card {\n  width: 100%;\n  height: auto;\n  border-radius: 20px;\n  padding: 40px;\n  position: sticky;\n  top: var(--right-side-offset);\n  border: 0px solid #7092CB;\n\n  transition: transform 0.35s ease-out;\n  will-change: transform;\n}\n\n\/* Card elements *\/\n.scroller-wrapper .right-side .card hr {\n  border-color: white !important;\n}\n\n.scroller-wrapper .card h2 {\n  margin-bottom: 24px;\n  font-size: 20px;\n}\n\n.scroller-wrapper .card p {\n  margin-top: 30px;\n  font-size: 20px;\n  line-height: 1.6;\n}\n\n.scroller-wrapper .right-side .card p {\n  margin-top: 0px !important;\n}\n\n.scroller-wrapper .card-spacer {\n  height: 400px;\n}\n\n.scroller-wrapper .card-image {\n  height: 200px !important;\n  width: 100%;\n  object-fit: cover;\n  display: block;\n  border-radius: 12px;\n}\n\n\n\n\/* Jump link highlight *\/\n.scroller-wrapper .jump-link {\n  position: relative;\n  display: inline-block;\n  z-index: 1;\n  text-decoration: none;\n  color: black !important; \/* Links links sollen schwarz bleiben *\/\n}\n\n.scroller-wrapper .jump-link::before {\n  opacity: 0;\n  transition: opacity 0.25s ease;\n}\n\n.scroller-wrapper .jump-link.active::before {\n  content: \"\";\n  position: absolute;\n  z-index: -1;\n  left: -100px;\n  top: 50%;\n  transform: translateY(-50%);\n  width: calc(100% + 200px);\n  height: 1.6em;\n  background: #F532AF;\n  padding: 15px;\n  clip-path: polygon(\n    8% 40%, 18% 40%, 18% 15%, 90% 15%, 90% 50%,\n    83% 52%, 95% 55%, 95% 90%, 83% 90%, 83% 100%,\n    18% 100%, 18% 85%, 8% 85%\n  );\n  opacity: 1;\n}\n\n\/* =========================\n   Responsive (Tablet & kleiner)\n   ========================= *\/\n\n@media (max-width: 1024px) {\n  :root {\n    --left-side-offset: 120px;\n    --right-side-offset: 120px; \/* bleibt f\u00fcr Desktop-Logik, sticky wird aber aus *\/\n  }\n\n  .scroller-wrapper {\n    flex-direction: column;\n    gap: 24px;\n    padding-top: 60px;\n    padding-left: 16px;\n    padding-right: 16px;\n    padding-bottom: 120px;\n  }\n\n  .scroller-wrapper .left-side,\n  .scroller-wrapper .right-side {\n    width: 100%;\n  }\n\n  \/* Sticky aus auf kleineren Ger\u00e4ten *\/\n  .scroller-wrapper .left-side {\n    position: relative;\n    top: auto;\n  }\n\n  .scroller-wrapper .right-side {\n    position: relative;\n    padding: 0;\n  }\n\n  .scroller-wrapper .card-container {\n    padding-bottom: 200px;\n  }\n\n  .scroller-wrapper .card {\n    position: relative; \/* sticky aus *\/\n    top: auto;\n    padding: 28px;\n    border-radius: 18px;\n    transform: none !important; \/* JS-Stacking optisch neutralisieren *\/\n  }\n\n  .scroller-wrapper .card-spacer {\n    height: 24px;\n  }\n\n  \/* Typo etwas kleiner *\/\n  .scroller-wrapper h2 {\n    font-size: 40px;\n    line-height: 1.1;\n  }\n\n  .scroller-wrapper h3 {\n    font-size: 20px;\n  }\n\n  .scroller-wrapper a {\n    font-size: 20px !important;\n  }\n\n  .scroller-wrapper p {\n    font-size: 20px;\n  }\n\n  .scroller-wrapper .card-image {\n    height: 180px !important;\n    margin-top: 14px;\n  }\n\n  \/* Linkliste links: Chips *\/\n  .scroller-wrapper .left-side ul {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 12px 16px;\n    list-style: none;\n    margin-top: 10px;\n    padding-left: 0;\n  }\n\n  .scroller-wrapper li {\n    margin-top: 0;\n  }\n\n  .scroller-wrapper .jump-link {\n    display: inline-block;\n    padding: 8px 12px;\n    border-radius: 999px;\n    background: rgba(0, 0, 0, 0.06);\n  }\n\n  \/* Active Highlight kompakter *\/\n  .scroller-wrapper .jump-link.active::before {\n    left: -10px;\n    width: calc(100% + 20px);\n    padding: 10px;\n    height: 1.4em;\n  }\n}\n\n\/* =========================\n   Responsive (Handy)\n   ========================= *\/\n\n@media (max-width: 640px) {\n  :root {\n    --left-side-offset: 90px;\n    --right-side-offset: 90px;\n  }\n\n  .scroller-wrapper {\n    padding-top: 44px;\n    padding-left: 12px;\n    padding-right: 12px;\n    padding-bottom: 20px;\n    gap: 18px;\n  }\n\n  .scroller-wrapper h2 {\n    font-size: 30px;\n  }\n\n  .scroller-wrapper a {\n    font-size: 20px !important;\n  }\n\n  .scroller-wrapper .card {\n    padding: 20px;\n    border-radius: 16px;\n  }\n\n  .scroller-wrapper .card p {\n    margin-top: 16px;\n    font-size: 20px;\n    line-height: 1.55;\n  }\n\n  .scroller-wrapper .card-image {\n    height: 150px !important;\n  }\n\n  .scroller-wrapper .jump-link {\n    padding: 7px 10px;\n  }\n\n  .scroller-wrapper .jump-link.active::before {\n    left: -8px;\n    width: calc(100% + 16px);\n    padding: 8px;\n    height: 1.35em;\n  }\n}\n\n<\/style>\n\n<div class=\"scroller-wrapper\" id=\"stacking-section\">\n      <div class=\"left-side\">\n        <h2 id=\"page-title\">SLA mit bf-connect<\/h2>\n\n<script>\ndocument.addEventListener(\"DOMContentLoaded\", function() {\n  var titleEl = document.getElementById(\"page-title\");\n\n  if(titleEl) {\n    titleEl.textContent = \"Unsere Vorteile f\u00fcr Sie\";\n  }\n});\n<\/script>\n        <ul>\n          <!-- Mappe Links -> Kartenindex -->\n\t\t\t<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Fr\u00fch erkennen statt sp\u00e4t reagieren.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Weniger Ausf\u00e4lle. Mehr Stabilit\u00e4t.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Aktiv betreute IT statt reiner Notfall-Support.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Schnellere Hilfe durch direkte Systemanbindung.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Mehr Transparenz \u00fcber Ihre gesamte IT.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Planbare Betreuung statt Feuerwehr-IT.<\/a><\/li>\n\n        <\/ul>\n      <\/div>\n\n      <div class=\"right-side\">\n        <div class=\"card-container\">\n          <!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/alert-laptop-screen-warns-firewall-vulnerability-cybercrime-risk-concept-firewall-vulnerability-cybercrime-risk-laptop-alert-security-breach-threat-detection-768x384.jpg\" alt=\"alert-laptop-screen-warns-firewall-vulnerability-cybercrime-risk-concept-firewall-vulnerability-cybercrime-risk-laptop-alert-security-breach-threat-detection\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Fr\u00fch erkennen statt sp\u00e4t reagieren.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p>Mit bf-connect werden Systeme kontinuierlich \u00fcberwacht. Auff\u00e4lligkeiten und potenzielle Probleme k\u00f6nnen dadurch oft erkannt werden, bevor sie zu Ausf\u00e4llen oder Einschr\u00e4nkungen im Arbeitsalltag f\u00fchren.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/futuristic-mood-is-created-by-orange-lights-shining-rows-server-racks-this-contemporary-data-center-generative-ai-768x384.jpg\" alt=\"futuristic-mood-is-created-by-orange-lights-shining-rows-server-racks-this-contemporary-data-center-generative-ai\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Weniger Ausf\u00e4lle. Mehr Stabilit\u00e4t.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"423\" data-end=\"620\">Durch kontinuierliches Monitoring und eine strukturierte Betreuung schaffen wir die Grundlage, um Auff\u00e4lligkeiten fr\u00fchzeitig sichtbar zu machen und die Stabilit\u00e4t Ihrer IT nachhaltig zu verbessern.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/governmental-it-expert-monitoring-cyber-threats-computer-big-screen-768x512.webp\" alt=\"governmental-it-expert-monitoring-cyber-threats-computer-big-screen\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Aktiv betreute IT statt reiner Notfall-Support.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p>Moderne IT-Betreuung bedeutet mehr als Hilfe im Fehlerfall. Mit bf-connect begleiten wir Ihre Systeme aktiv, behalten Entwicklungen im Blick und schaffen die Grundlage f\u00fcr eine langfristig zuverl\u00e4ssige IT.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/abstract-representation-digital-information-network-768x430.jpg\" alt=\"Abstract representation of a digital information network\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Schnellere Hilfe durch direkte Systemanbindung.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"1058\" data-end=\"1253\">Durch die direkte Verbindung zu Ihren Systemen stehen wichtige Informationen schneller zur Verf\u00fcgung. Dadurch k\u00f6nnen wir Probleme gezielter analysieren und Supportanfragen effizienter bearbeiten.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/dashboard-bfconnect-768x576.png\" alt=\"dashboard-bfconnect\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Mehr Transparenz \u00fcber Ihre gesamte IT.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"1303\" data-end=\"1503\">bf-connect b\u00fcndelt Informationen aus Ihrer IT-Landschaft in einer zentralen \u00dcbersicht. Ger\u00e4te, Systeme und Zust\u00e4nde werden nachvollziehbar dargestellt und schaffen mehr Klarheit \u00fcber Ihre IT-Umgebung.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/full-frame-shot-illuminated-jigsaw-puzzle-768x512.jpg\" alt=\"puzzle\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Planbare Betreuung statt Feuerwehr-IT.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"1553\" data-end=\"1743\">Anstatt erst bei akuten Problemen zu reagieren, schafft bf-connect die Grundlage f\u00fcr strukturierte, planbare und proaktive IT-Betreuung \u2013 mit klaren Prozessen und definierten Service-Leveln.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n          \n        <\/div>\n      <\/div>\n    <\/div>\n<!-- end Scroll Element -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e41968 e-flex e-con-boxed e-con e-parent\" data-id=\"7e41968\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-273855c elementor-widget elementor-widget-spacer\" data-id=\"273855c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63eda68 elementor-widget elementor-widget-heading\" data-id=\"63eda68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Moderne IT-Betreuung beginnt mit Transparenz und Struktur<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0c9721 elementor-widget elementor-widget-text-editor\" data-id=\"c0c9721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mit bf-connect schaffen wir die Grundlage f\u00fcr eine zuverl\u00e4ssige, sichere und planbare IT-Betreuung \u2013 damit Sie sich auf Ihr Unternehmen konzentrieren k\u00f6nnen, statt auf IT-Probleme.\u00a0<span class=\"s1\">Sprechen Sie uns an, lassen Sie sich zu unserem SLA mit bf-connect beraten und sichern Sie sich jetzt Ihren passenden Service-Level. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb3216 elementor-widget elementor-widget-spacer\" data-id=\"3eb3216\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5902f2b3 e-flex e-con-boxed e-con e-parent\" data-id=\"5902f2b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a31fd3c e-con-full e-flex e-con e-child\" data-id=\"6a31fd3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44b8ea0c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"44b8ea0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">YOUR CONTACT PERSON<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2459a01b elementor-widget elementor-widget-text-editor\" data-id=\"2459a01b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Connect with our expert.<br \/>Non-binding, uncomplicated, but always with<br \/>added value for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b47bf07 e-con-full e-flex e-con e-child\" data-id=\"7b47bf07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4191dc elementor-widget elementor-widget-heading\" data-id=\"a4191dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chris Borgsdorf<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d4c9527 elementor-widget elementor-widget-text-editor\" data-id=\"1d4c9527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Managing Director of bitformer GmbH<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-202ccadf e-transform elementor-widget elementor-widget-image\" data-id=\"202ccadf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.7,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"1024\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-800x1024.png\" class=\"attachment-large size-large wp-image-7461\" alt=\"\" srcset=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-800x1024.png 800w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-234x300.png 234w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-768x983.png 768w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-9x12.png 9w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf.png 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aba87c8 e-con-full e-flex e-con e-child\" data-id=\"aba87c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc5c15a elementor-widget elementor-widget-shortcode\" data-id=\"1fc5c15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-2470 forminator-design--material  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-2470\" data-uid=\"6a26265d9e261\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-2470\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-2470 forminator-design--material  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"2470\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"material\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6a26265d9e261\" action=\"\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-3\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-3_6a26265d9e261\" id=\"forminator-field-name-3_6a26265d9e261-label\" class=\"forminator-label\">Your company <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-3\" value=\"\" placeholder=\"\" id=\"forminator-field-name-3_6a26265d9e261\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6a26265d9e261\" id=\"forminator-field-name-1_6a26265d9e261-label\" class=\"forminator-label\">Your name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_6a26265d9e261\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a26265d9e261\" id=\"forminator-field-email-1_6a26265d9e261-label\" class=\"forminator-label\">Email address <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_6a26265d9e261\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a26265d9e261\" id=\"forminator-field-phone-1_6a26265d9e261-label\" class=\"forminator-label\">Phone number<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_6a26265d9e261\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_6a26265d9e261\" id=\"forminator-field-text-1_6a26265d9e261-label\" class=\"forminator-label\">Subject<\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"\" id=\"forminator-field-text-1_6a26265d9e261\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a26265d9e261\" id=\"forminator-field-textarea-1_6a26265d9e261-label\" class=\"forminator-label\">Message<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_6a26265d9e261\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"consent-1\" class=\"forminator-field-consent forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-consent-1_6a26265d9e261\" id=\"forminator-field-consent-1_6a26265d9e261-label\" class=\"forminator-label\">Consent <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-1_6a26265d9e261__label\" class=\"forminator-checkbox forminator-consent\"><input type=\"checkbox\" name=\"consent-1\" id=\"forminator-field-consent-1_6a26265d9e261\" value=\"checked\" aria-labelledby=\"forminator-field-consent-1_6a26265d9e261-label\" aria-describedby=\"forminator-field-consent-1_6a26265d9e261__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-1_6a26265d9e261__description\" class=\"forminator-checkbox__label forminator-consent__label\"><p>I have the information on <a href=\"\/en\/datenschutz\/\">Data protection<\/a> Read and agree to the processing and storage of my data in the context of case processing.<\/p><\/div><\/div><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\"><span>Send<\/span><span aria-hidden=\"true\"><\/span><\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"3000742c15\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/9804\" \/><input type=\"hidden\" name=\"form_id\" value=\"2470\"><input type=\"hidden\" name=\"page_id\" value=\"9804\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/sla\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><label for=\"input_8\" class=\"forminator-hidden\" aria-hidden=\"true\">Please do not fill in this field. <input id=\"input_8\" type=\"text\" name=\"input_8\" value=\"\" autocomplete=\"off\"><\/label><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2386e6 e-flex e-con-boxed e-con e-parent\" data-id=\"f2386e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home Service Level Agreement Hochwertige IT-Betreuung mit klar definierten Reaktionszeiten und stabilen Betriebsstandards f\u00fcr maximale Verl\u00e4sslichkeit Dazugeh\u00f6rige Themen: Managed Services Managed Hosting Managed Applications Verl\u00e4ssliche IT-Betreuung f\u00fcr einen stabilen Betrieb Geben Sie die regelm\u00e4\u00dfige Betreuung Ihrer IT-Systeme in zuverl\u00e4ssige H\u00e4nde. Mit klar definierten Reaktionszeiten, einer stabilen IT-Infrastruktur und planbarer Unterst\u00fctzung durch unser Team k\u00f6nnen Sie [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2325,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"iawp_total_views":2,"footnotes":""},"class_list":["post-9804","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/9804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/comments?post=9804"}],"version-history":[{"count":10,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/9804\/revisions"}],"predecessor-version":[{"id":9989,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/9804\/revisions\/9989"}],"up":[{"embeddable":true,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/2325"}],"wp:attachment":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/media?parent=9804"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}