{"id":9804,"date":"2026-05-26T14:25:37","date_gmt":"2026-05-26T12:25:37","guid":{"rendered":"https:\/\/www.bitformer.net\/?page_id=9804"},"modified":"2026-07-21T12:04:13","modified_gmt":"2026-07-21T10:04:13","slug":"sla","status":"publish","type":"page","link":"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/sla\/","title":{"rendered":"Service Level Agreement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9804\" class=\"elementor elementor-9804\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7264766 e-flex e-con-boxed e-con e-parent\" data-id=\"7264766\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/blue-bg-flowing.mp4&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container elementor-hidden-mobile\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-4b70b60 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4b70b60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5765d06 elementor-align-left elementor-widget elementor-widget-raven-breadcrumbs\" data-id=\"5765d06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"raven-breadcrumbs raven-breadcrumbs-default\"><div class=\"breadcrumb\">\t\t\t\t\t\t\t\t<div class=\"breadcrumb-item active\" aria-current=\"page\"><span>Home<\/span><\/div>\n\n\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4d5fc elementor-widget elementor-widget-heading\" data-id=\"1e4d5fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service Level Agreement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b9295b elementor-widget elementor-widget-heading\" data-id=\"8b9295b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">High-quality IT support with clearly defined response times and stable operating standards for maximum reliability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc6152c e-con-full e-flex e-con e-child\" data-id=\"fc6152c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc82a42 elementor-widget elementor-widget-heading\" data-id=\"dc82a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Related topics<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e98689 main-layout-vertical raven-nav-alignment-start pointer-none submenu-anim-fade raven-dropdown-stretch raven-nav-menu-align-flex-start raven-nav-menu-align-center elementor-widget elementor-widget-raven-advanced-nav-menu\" data-id=\"6e98689\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_indicator&quot;:{&quot;value&quot;:&quot;fas fa-angle-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;full_width&quot;:&quot;stretch&quot;,&quot;mobile_layout&quot;:&quot;dropdown&quot;,&quot;close_menu_on_scroll&quot;:&quot;yes&quot;}\" data-widget_type=\"raven-advanced-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<!-- Main Menu -->\n\t\t<nav data-layout=\"vertical\" class=\"raven-adnav-menu-main raven-adnav-menu-vertical\">\n\t\t\t\t\t<ul id=\"menu-6e98689\" class=\"raven-adnav-menu\">\n\t\t\t\t\t\t\t\t<li class=\"menu-item\" data-width_type=\"default\" data-submenu_pos=\"center\">\n\t\t\t\t\t\t\t\t<a \n\t\t\thref=\"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/managed-services\/\" class=\"raven-link-item raven-menu-item jupiterx-blur-background-surface\"\t\t>\n\n\t\t\t<span class=\"link-text\">\n\t\t\t\t\t\t\t\t<span class=\"link-label\">\n\t\t\t\t\tManaged Services\t\t\t\t<\/span>\n\t\t\t<\/span>\n\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"menu-item\" data-width_type=\"default\" data-submenu_pos=\"center\">\n\t\t\t\t\t\t\t\t<a \n\t\t\thref=\"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/managed-applications\/\" class=\"raven-link-item raven-menu-item jupiterx-blur-background-surface\"\t\t>\n\n\t\t\t<span class=\"link-text\">\n\t\t\t\t\t\t\t\t<span class=\"link-label\">\n\t\t\t\t\tManaged Applications\t\t\t\t<\/span>\n\t\t\t<\/span>\n\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"menu-item\" data-width_type=\"default\" data-submenu_pos=\"center\">\n\t\t\t\t\t\t\t\t<a \n\t\t\thref=\"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/managed-hosting\/\" class=\"raven-link-item raven-menu-item jupiterx-blur-background-surface\"\t\t>\n\n\t\t\t<span class=\"link-text\">\n\t\t\t\t\t\t\t\t<span class=\"link-label\">\n\t\t\t\t\tManaged hosting\t\t\t\t<\/span>\n\t\t\t<\/span>\n\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"menu-item\" data-width_type=\"default\" data-submenu_pos=\"center\">\n\t\t\t\t\t\t\t\t<a \n\t\t\thref=\"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/cloud-computing\/\" class=\"raven-link-item raven-menu-item jupiterx-blur-background-surface\"\t\t>\n\n\t\t\t<span class=\"link-text\">\n\t\t\t\t\t\t\t\t<span class=\"link-label\">\n\t\t\t\t\tCloud computing\t\t\t\t<\/span>\n\t\t\t<\/span>\n\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c35c34 e-con-full e-flex e-con e-parent\" data-id=\"6c35c34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b4fb856 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b4fb856\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-517bb14 elementor-widget elementor-widget-heading\" data-id=\"517bb14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reliable IT support for stable operation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a35e0fa elementor-widget elementor-widget-text-editor\" data-id=\"a35e0fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Entrust the regular maintenance of your IT systems to reliable hands. With clearly defined response times, a stable IT infrastructure, and predictable support from our team, you can concentrate fully on your core business.<\/p><p class=\"p1\">Thanks to our 24\/7 system monitoring, we can detect potential errors early on and react quickly and precisely in the event of a fault.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7821b0 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"e7821b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17ab4f3 elementor-widget elementor-widget-image\" data-id=\"17ab4f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-1024x819.png\" class=\"attachment-large size-large wp-image-9825\" alt=\"\" srcset=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-1024x819.png 1024w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-300x240.png 300w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-768x614.png 768w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-1536x1229.png 1536w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4-15x12.png 15w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/elementor\/thumbs\/small_orange-BF-laptop-screen-mockup5-4-ro2dhfk0d385e2h6e8jhifzgycneg37ohscrmlwyow.png 500w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/small_orange-BF-laptop-screen-mockup5-4.png 1671w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a156a5 e-flex e-con-boxed e-con e-parent\" data-id=\"3a156a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-232e81a elementor-widget elementor-widget-text-editor\" data-id=\"232e81a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Fast help, clear processes and maximum transparency \u2013 with an SLA, you lay the foundation for reliable and plannable IT support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b8bcf2 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"1b8bcf2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b182ce elementor-widget elementor-widget-spacer\" data-id=\"4b182ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e687a6 elementor-widget elementor-widget-heading\" data-id=\"7e687a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Benefits of the Service Level Agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a593f elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"d6a593f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 511.999 511.999\" style=\"enable-background:new 0 0 511.999 511.999;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M506.231,75.508c-7.689-7.69-20.158-7.69-27.849,0l-319.21,319.211L33.617,269.163c-7.689-7.691-20.158-7.691-27.849,0   c-7.69,7.69-7.69,20.158,0,27.849l139.481,139.481c7.687,7.687,20.16,7.689,27.849,0l333.133-333.136   C513.921,95.666,513.921,83.198,506.231,75.508z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tClear expectations \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tYou always know exactly what services you will receive and under what conditions we will provide them.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2b835 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1e2b835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 511.999 511.999\" style=\"enable-background:new 0 0 511.999 511.999;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M506.231,75.508c-7.689-7.69-20.158-7.69-27.849,0l-319.21,319.211L33.617,269.163c-7.689-7.691-20.158-7.691-27.849,0   c-7.69,7.69-7.69,20.158,0,27.849l139.481,139.481c7.687,7.687,20.16,7.689,27.849,0l333.133-333.136   C513.921,95.666,513.921,83.198,506.231,75.508z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLegal protection: \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOur SLA creates a reliable basis that you can also refer to in the event of performance deviations.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7561ca2 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"7561ca2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 511.999 511.999\" style=\"enable-background:new 0 0 511.999 511.999;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M506.231,75.508c-7.689-7.69-20.158-7.69-27.849,0l-319.21,319.211L33.617,269.163c-7.689-7.691-20.158-7.691-27.849,0   c-7.69,7.69-7.69,20.158,0,27.849l139.481,139.481c7.687,7.687,20.16,7.689,27.849,0l333.133-333.136   C513.921,95.666,513.921,83.198,506.231,75.508z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tMeasurable performance \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDefined metrics give you full transparency and enable you to track and evaluate our performance at any time.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04c7785 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"04c7785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 511.999 511.999\" style=\"enable-background:new 0 0 511.999 511.999;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M506.231,75.508c-7.689-7.69-20.158-7.69-27.849,0l-319.21,319.211L33.617,269.163c-7.689-7.691-20.158-7.691-27.849,0   c-7.69,7.69-7.69,20.158,0,27.849l139.481,139.481c7.687,7.687,20.16,7.689,27.849,0l333.133-333.136   C513.921,95.666,513.921,83.198,506.231,75.508z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTransparency \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOpen and clear communication builds trust and fosters long-term, collaborative partnerships.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f4048a elementor-widget elementor-widget-spacer\" data-id=\"1f4048a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5d3156 e-flex e-con-boxed e-con e-parent\" data-id=\"b5d3156\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7483a99 e-con-full e-flex e-con e-child\" data-id=\"7483a99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-547d5ca elementor-widget elementor-widget-heading\" data-id=\"547d5ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fixed component of our SLA: bf-connect<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c02dfb elementor-widget elementor-widget-text-editor\" data-id=\"5c02dfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p2\">With bf-connect, our foundation for your IT, bitformer offers a central platform that manages all your endpoints, automates IT processes, and continuously monitors and makes transparent the security and service status of your systems. This makes potential risks and optimisation opportunities visible early on and allows them to be specifically addressed.<\/p><p class=\"p2\">At the same time, bf-connect significantly simplifies access to our support: through the direct connection to your end devices, we can react faster and support you more efficiently.<\/p><p class=\"p2\">bf-connect is included with every SLA \u2013 it\u2019s the foundation upon which quality, security, and speed are built.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-488f9c5 e-flex e-con-boxed e-con e-parent\" data-id=\"488f9c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-217b5b8 elementor-widget elementor-widget-ucaddon_scroll_element\" data-id=\"217b5b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_scroll_element.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Scroll Element -->\n<style>\/* widget: Scroll Element *\/\n\n:root {\n  --left-side-offset: 350px;\n  --right-side-offset: 250px;\n}\n\n* {\n  margin: 0;\n  padding: 0;\n  box-sizing: border-box;\n}\n\n\/* =========================\n   Base Styles (Desktop)\n   ========================= *\/\n\n.scroller-wrapper li{list-style: none;}\n\n.scroller-wrapper .left-side ul {\n  position: relative; \/* wichtig f\u00fcr ::before *\/\n  list-style: none;\n  padding-left: 0;\n}\n\n.scroller-wrapper .left-side ul::before {\n  content: ;\n  \n  position: absolute;\n  left: 50%;\n  top: calc(100% + 80px); \/* Abstand unter der Liste *\/\n  transform: translateX(-50%);\n\n  width: 50%;\n  text-align: center;\n\n  font-size: 20px;\n  line-height: 1.5;\n  color: #000;\n}\n\n.scroller-wrapper {\n  display: flex;\n  width: 100%;\n  gap: 40px;\n  padding-top: 100px;\n  padding-bottom: 400px;\n  padding-left: 20px;\n  align-items: flex-start; \/* wichtig f\u00fcr sticky in flex *\/\n}\n\n\/* Typo *\/\n\n.scroller-wrapper,\n.scroller-wrapper * {\n  font-family: \"Segoe UI\", sans-serif !important;\n}\n\n.scroller-wrapper h1,\n.scroller-wrapper h2 {\n  font-size: 40px;\n  color: black !important;\n  hyphens: auto !important;\n}\n\n.scroller-wrapper h3 {\n  color: white !important;\n  font-size: 20px;\n}\n\n.scroller-wrapper p {\n  font-size: 20px;\n}\n\n.scroller-wrapper a {\n  font-size: 20px !important;\n  color: black !important;\n  text-decoration: none;\n}\n\n.scroller-wrapper li {\n  margin-top: 10px;\n}\n\n\/* Left side *\/\n.scroller-wrapper .left-side {\n  position: sticky;\n  top: var(--left-side-offset);\n  width: 40%;\n  display: flex;\n  flex-direction: column;\n  justify-content: flex-start;\n  flex-shrink: 0;\n  height: fit-content;\n}\n\n.scroller-wrapper .left-side h2 {\n  margin-bottom: 20px;\n}\n\n\/* Right side container *\/\n.scroller-wrapper .right-side {\n  position: relative;\n  width: 50%;\n  padding: 100px 0;\n}\n\n\/* Rechte Seite: Text wei\u00df *\/\n.scroller-wrapper .right-side p,\n.scroller-wrapper .right-side h2,\n.scroller-wrapper .right-side h3,\n.scroller-wrapper .right-side a {\n  color: white !important;\n}\n\n\/* Container *\/\n.scroller-wrapper .card-container {\n  position: relative;\n  padding-bottom: 300px; \/* Extra-Scroll am Ende *\/\n}\n\n\/* Card *\/\n.scroller-wrapper .card {\n  width: 100%;\n  height: auto;\n  border-radius: 20px;\n  padding: 40px;\n  position: sticky;\n  top: var(--right-side-offset);\n  border: 0px solid #7092CB;\n\n  transition: transform 0.35s ease-out;\n  will-change: transform;\n}\n\n\/* Card elements *\/\n.scroller-wrapper .right-side .card hr {\n  border-color: white !important;\n}\n\n.scroller-wrapper .card h2 {\n  margin-bottom: 24px;\n  font-size: 20px;\n}\n\n.scroller-wrapper .card p {\n  margin-top: 30px;\n  font-size: 20px;\n  line-height: 1.6;\n}\n\n.scroller-wrapper .right-side .card p {\n  margin-top: 0px !important;\n}\n\n.scroller-wrapper .card-spacer {\n  height: 400px;\n}\n\n.scroller-wrapper .card-image {\n  height: 200px !important;\n  width: 100%;\n  object-fit: cover;\n  display: block;\n  border-radius: 12px;\n}\n\n\n\n\/* Jump link highlight *\/\n.scroller-wrapper .jump-link {\n  position: relative;\n  display: inline-block;\n  z-index: 1;\n  text-decoration: none;\n  color: black !important; \/* Links links sollen schwarz bleiben *\/\n}\n\n.scroller-wrapper .jump-link::before {\n  opacity: 0;\n  transition: opacity 0.25s ease;\n}\n\n.scroller-wrapper .jump-link.active::before {\n  content: \"\";\n  position: absolute;\n  z-index: -1;\n  left: -100px;\n  top: 50%;\n  transform: translateY(-50%);\n  width: calc(100% + 200px);\n  height: 1.6em;\n  background: #F532AF;\n  padding: 15px;\n  clip-path: polygon(\n    8% 40%, 18% 40%, 18% 15%, 90% 15%, 90% 50%,\n    83% 52%, 95% 55%, 95% 90%, 83% 90%, 83% 100%,\n    18% 100%, 18% 85%, 8% 85%\n  );\n  opacity: 1;\n}\n\n\/* =========================\n   Responsive (Tablet & kleiner)\n   ========================= *\/\n\n@media (max-width: 1024px) {\n  :root {\n    --left-side-offset: 120px;\n    --right-side-offset: 120px; \/* bleibt f\u00fcr Desktop-Logik, sticky wird aber aus *\/\n  }\n\n  .scroller-wrapper {\n    flex-direction: column;\n    gap: 24px;\n    padding-top: 60px;\n    padding-left: 16px;\n    padding-right: 16px;\n    padding-bottom: 120px;\n  }\n\n  .scroller-wrapper .left-side,\n  .scroller-wrapper .right-side {\n    width: 100%;\n  }\n\n  \/* Sticky aus auf kleineren Ger\u00e4ten *\/\n  .scroller-wrapper .left-side {\n    position: relative;\n    top: auto;\n  }\n\n  .scroller-wrapper .right-side {\n    position: relative;\n    padding: 0;\n  }\n\n  .scroller-wrapper .card-container {\n    padding-bottom: 200px;\n  }\n\n  .scroller-wrapper .card {\n    position: relative; \/* sticky aus *\/\n    top: auto;\n    padding: 28px;\n    border-radius: 18px;\n    transform: none !important; \/* JS-Stacking optisch neutralisieren *\/\n  }\n\n  .scroller-wrapper .card-spacer {\n    height: 24px;\n  }\n\n  \/* Typo etwas kleiner *\/\n  .scroller-wrapper h2 {\n    font-size: 40px;\n    line-height: 1.1;\n  }\n\n  .scroller-wrapper h3 {\n    font-size: 20px;\n  }\n\n  .scroller-wrapper a {\n    font-size: 20px !important;\n  }\n\n  .scroller-wrapper p {\n    font-size: 20px;\n  }\n\n  .scroller-wrapper .card-image {\n    height: 180px !important;\n    margin-top: 14px;\n  }\n\n  \/* Linkliste links: Chips *\/\n  .scroller-wrapper .left-side ul {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 12px 16px;\n    list-style: none;\n    margin-top: 10px;\n    padding-left: 0;\n  }\n\n  .scroller-wrapper li {\n    margin-top: 0;\n  }\n\n  .scroller-wrapper .jump-link {\n    display: inline-block;\n    padding: 8px 12px;\n    border-radius: 999px;\n    background: rgba(0, 0, 0, 0.06);\n  }\n\n  \/* Active Highlight kompakter *\/\n  .scroller-wrapper .jump-link.active::before {\n    left: -10px;\n    width: calc(100% + 20px);\n    padding: 10px;\n    height: 1.4em;\n  }\n}\n\n\/* =========================\n   Responsive (Handy)\n   ========================= *\/\n\n@media (max-width: 640px) {\n  :root {\n    --left-side-offset: 90px;\n    --right-side-offset: 90px;\n  }\n\n  .scroller-wrapper {\n    padding-top: 44px;\n    padding-left: 12px;\n    padding-right: 12px;\n    padding-bottom: 20px;\n    gap: 18px;\n  }\n\n  .scroller-wrapper h2 {\n    font-size: 30px;\n  }\n\n  .scroller-wrapper a {\n    font-size: 20px !important;\n  }\n\n  .scroller-wrapper .card {\n    padding: 20px;\n    border-radius: 16px;\n  }\n\n  .scroller-wrapper .card p {\n    margin-top: 16px;\n    font-size: 20px;\n    line-height: 1.55;\n  }\n\n  .scroller-wrapper .card-image {\n    height: 150px !important;\n  }\n\n  .scroller-wrapper .jump-link {\n    padding: 7px 10px;\n  }\n\n  .scroller-wrapper .jump-link.active::before {\n    left: -8px;\n    width: calc(100% + 16px);\n    padding: 8px;\n    height: 1.35em;\n  }\n}\n\n<\/style>\n\n<div class=\"scroller-wrapper\" id=\"stacking-section\">\n      <div class=\"left-side\">\n        <h2 id=\"page-title\">SLA with bf-connect<\/h2>\n\n<script>\ndocument.addEventListener(\"DOMContentLoaded\", function() {\n  var titleEl = document.getElementById(\"page-title\");\n\n  if(titleEl) {\n    titleEl.textContent = \"Unsere Vorteile f\u00fcr Sie\";\n  }\n});\n<\/script>\n        <ul>\n          <!-- Mappe Links -> Kartenindex -->\n\t\t\t<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Early detection instead of late reaction.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Early detection instead of late reaction.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Fewer outages. More stability.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Proactive IT support rather than just reactive.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Faster help through direct system integration.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">More transparency across your entire IT.<\/a><\/li>\n<!-- put_items2 -->          \n<li><a href=\"#\" class=\"jump-link\">Planned support instead of fire-brigade IT.<\/a><\/li>\n\n        <\/ul>\n      <\/div>\n\n      <div class=\"right-side\">\n        <div class=\"card-container\">\n          <!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #7092CB;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/alert-laptop-screen-warns-firewall-vulnerability-cybercrime-risk-concept-firewall-vulnerability-cybercrime-risk-laptop-alert-security-breach-threat-detection-768x384.jpg\" alt=\"alert-laptop-screen-warns-firewall-vulnerability-cybercrime-risk-concept-firewall-vulnerability-cybercrime-risk-laptop-alert-security-breach-threat-detection\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Early detection instead of late reaction.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p>With bf-connect, systems are continuously monitored. Anomalies and potential problems can often be detected before they lead to failures or restrictions in daily work.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/alert-laptop-screen-warns-firewall-vulnerability-cybercrime-risk-concept-firewall-vulnerability-cybercrime-risk-laptop-alert-security-breach-threat-detection-768x384.jpg\" alt=\"alert-laptop-screen-warns-firewall-vulnerability-cybercrime-risk-concept-firewall-vulnerability-cybercrime-risk-laptop-alert-security-breach-threat-detection\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Early detection instead of late reaction.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p>With bf-connect, systems are continuously monitored. Anomalies and potential problems can often be detected before they lead to failures or restrictions in daily work.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/futuristic-mood-is-created-by-orange-lights-shining-rows-server-racks-this-contemporary-data-center-generative-ai-768x384.jpg\" alt=\"futuristic-mood-is-created-by-orange-lights-shining-rows-server-racks-this-contemporary-data-center-generative-ai\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Fewer outages. More stability.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"423\" data-end=\"620\">Through continuous monitoring and structured support, we lay the groundwork for early detection of anomalies and to sustainably improve your IT stability.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/governmental-it-expert-monitoring-cyber-threats-computer-big-screen-768x512.webp\" alt=\"governmental-it-expert-monitoring-cyber-threats-computer-big-screen\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Proactive IT support rather than just reactive.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p>Modern IT support means more than just help when something goes wrong. With bf-connect, we actively manage your systems, keep an eye on developments, and create the foundation for long-term reliable IT.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/abstract-representation-digital-information-network-768x430.jpg\" alt=\"Abstract representation of a digital information network\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Faster help through direct system integration.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"1058\" data-end=\"1253\">By connecting directly to your systems, important information becomes available more quickly. This allows us to analyse problems more effectively and process support requests more efficiently.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/dashboard-bfconnect-768x576.png\" alt=\"dashboard-bfconnect\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">More transparency across your entire IT.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"1303\" data-end=\"1503\">bf-connect bundles information from your IT landscape into a central overview. Devices, systems, and statuses are displayed comprehensibly, creating more clarity about your IT environment.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n<!-- put_items -->          \n<div class=\"card-anchor\"><\/div>\n          <div class=\"card\" style=\"background-color: #FF9900;\">\n            <img decoding=\"async\" class=\"card-image\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/05\/full-frame-shot-illuminated-jigsaw-puzzle-768x512.jpg\" alt=\"puzzle\">\n            <hr style=\"margin-top: 20px;\">\n            <h3 style=\"margin-top: 10px;\">Planned support instead of fire-brigade IT.<\/h3>\n            <hr style=\"margin-top: 5px;\">\n            <div style=\"padding: 10px 0px;\"><\/div>\n            <p><p data-start=\"1553\" data-end=\"1743\">Instead of only reacting to acute problems, bf-connect lays the foundation for structured, predictable, and proactive IT support \u2013 with clear processes and defined service levels.<\/p><\/p>\n            <a href=\"\"><\/a>\n          <\/div>\n          <div class=\"card-spacer\"><\/div>\n          \n        <\/div>\n      <\/div>\n    <\/div>\n<!-- end Scroll Element -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2386e6 e-flex e-con-boxed e-con e-parent\" data-id=\"f2386e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54532e9 elementor-widget elementor-widget-heading\" data-id=\"54532e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our response times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8eaec1f elementor-widget elementor-widget-text-editor\" data-id=\"8eaec1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Our service levels reliably and individually offer you the response times your company needs:<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cca467 elementor-widget elementor-widget-ucaddon_comparison_list\" data-id=\"7cca467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_comparison_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Comparison List -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.bitformer.net\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.bitformer.net\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Comparison List *\/\n\n#uc_comparison_list_elementor_7cca467.ue-comparison-list{\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  overflow-x: auto;\n  min-height:1px;\n  width:100%;\n}\n\n\n#uc_comparison_list_elementor_7cca467 .ue-cl-wrapper{\n  display: flex;\n  flex-direction: column;\n  overflow-x: auto;\n  width:100%;\n}\n#uc_comparison_list_elementor_7cca467 .uecl-row{\n    display: grid;\n    grid-template-columns: 1fr;\n    grid-auto-flow: column;\n    grid-auto-columns: minmax(150px, 1fr);\n    \/* grid-template-columns: 1fr 1fr  1fr  1fr ; *\/\n}\n\n#uc_comparison_list_elementor_7cca467 .uecl-header .uecl-main-clm.uecl-header-title{\n  display:flex;\n  flex-direction:column;\n}\n\/* first column *\/\n#uc_comparison_list_elementor_7cca467 .uecl-main-clm{\n  display:flex;\n  flex-direction:row;\n}\n#uc_comparison_list_elementor_7cca467 .uecl-row-title{\n  align-items: center;\n}\n\/* package columns *\/\n#uc_comparison_list_elementor_7cca467 .uecl-pkg{\n  display:flex;\n  flex-direction:column;\n   min-width: 150px; }\n#uc_comparison_list_elementor_7cca467 .uecl-item-row .uecl-pkg{\n  flex-direction:row;\n}\n\n#uc_comparison_list_elementor_7cca467 .ue-pkg-btn{\n  transition-duration:300ms;\n}\n\n#uc_comparison_list_elementor_7cca467 .uecl-acc-content{\n  display:none;\n  width:100%;\n}\n\n #uc_comparison_list_elementor_7cca467 .uecl-graphic{\n   display:flex;\n   justify-content:center;\n   align-content:center;\n   align-items:center;\n   overflow:hidden;\n }\n #uc_comparison_list_elementor_7cca467 .uecl-graphic svg{\n   width:1em;\n   height:1em;\n }\n\n\n\/* Responsive tab CSS*\/\n@media (max-width: 1024px) {\n  #uc_comparison_list_elementor_7cca467 .uecl-row{\n    grid-template-columns: 1fr;\n    grid-auto-columns: minmax(0, 1fr);\n    \/* grid-template-columns: 1fr 1fr  1fr  1fr ; *\/\n  }\n  #uc_comparison_list_elementor_7cca467 .uecl-pkg{\n      }\n}\n\/* Responsive mobile CSS*\/\n@media (max-width: 767px) {\n  #uc_comparison_list_elementor_7cca467 .uecl-row{\n    grid-template-columns: 1fr;\n    grid-auto-columns: minmax(auto, 1fr);\n    \/* grid-template-columns: 1fr 1fr  1fr  1fr ; *\/\n  }\n  #uc_comparison_list_elementor_7cca467 .uecl-pkg{\n      }\n}\n\n\/* soft styles *\/\n.ue-pkg-name{\n  font-size:18px;\n}\n\n\n<\/style>\n\n<div id=\"uc_comparison_list_elementor_7cca467\" class=\"ue-comparison-list   ltr\"   data-automainwidth=\"false\" dir=\"ltr\">\n <div class=\"ue-cl-wrapper\">\n   \n   <div class=\"uecl-row uecl-header\">\n     <div class=\"uecl-main-clm uecl-header-title\"><\/div>\n            <div class=\"uecl-pkg uecl-pkg-1\">\n                  <div class=\"uecl-graphic\">  <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_2\" data-name=\"Ebene 2\" viewbox=\"0 0 46.04 48.36\"><g id=\"Ebene_2-2\" data-name=\"Ebene 2\"><g id=\"Ebene_1-2\" data-name=\"Ebene 1-2\"><g><path d=\"M23.01,3.29c6.29,3.03,12.98,5.48,19.93,7.31-.1,8.01-1.34,14.22-3.9,19.49-3.2,6.57-8.45,11.49-16.03,15.03-7.59-3.53-12.84-8.45-16.03-15.02-2.56-5.26-3.81-11.48-3.9-19.48,6.94-1.82,13.64-4.28,19.94-7.31M23.01,0c-.23,0-.46.05-.67.16C15.59,3.48,8.53,6.04,1.18,7.88.49,8.06,0,8.67,0,9.39c-.03,15.37,3.84,30.53,22.39,38.84.2.09.41.13.63.13s.43-.04.63-.13c18.54-8.31,22.42-23.47,22.39-38.85,0-.72-.49-1.33-1.18-1.51-7.35-1.84-14.41-4.4-21.16-7.71-.21-.1-.44-.16-.67-.16\" fill=\"#ce8946\"><\/path><path d=\"M27.74,29.18c0,2.11-1.68,3.87-3.88,3.87s-3.88-1.76-3.88-3.87v-4.73c0-2.11,1.72-3.87,3.88-3.87s3.88,1.76,3.88,3.87v4.73h0ZM31.62,29.18v-4.73c0-4.21-3.15-7.31-7.15-7.31-2.5,0-3.75,1.46-4.14,1.46-.22,0-.34-.22-.34-.52v-8.25c0-.3-.13-.43-.43-.43h-3.02c-.3,0-.43.13-.43.43v26.23c0,.3.13.43.43.43h2.59c.3,0,.43-.13.43-.43v-.52c0-.3.13-.47.3-.47.56,0,1.72,1.42,4.26,1.42,4.35,0,7.5-2.97,7.5-7.31\" fill=\"#ce8946\"><\/path><\/g><\/g><\/g><\/svg>  <\/div>         <div class=\"ue-pkg-name\">SERVICENIVEAU BRONZE<\/div>\n                         <\/div>\n                 <div class=\"uecl-pkg uecl-pkg-2\">\n                  <div class=\"uecl-graphic\">  <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_2\" data-name=\"Ebene 2\" viewbox=\"0 0 46.04 48.36\"><g id=\"Ebene_2-2\" data-name=\"Ebene 2\"><g id=\"Ebene_1-2\" data-name=\"Ebene 1-2\"><g><path d=\"M23.01,3.29c6.29,3.03,12.98,5.48,19.93,7.31-.1,8.01-1.34,14.22-3.9,19.49-3.2,6.57-8.45,11.49-16.03,15.03-7.59-3.53-12.84-8.45-16.03-15.02-2.56-5.26-3.81-11.48-3.9-19.48,6.94-1.82,13.64-4.28,19.94-7.31M23.01,0c-.23,0-.46.05-.67.16C15.59,3.48,8.53,6.04,1.18,7.88.49,8.06,0,8.67,0,9.39c-.03,15.37,3.84,30.53,22.39,38.84.2.09.41.13.63.13s.43-.04.63-.13c18.54-8.31,22.42-23.47,22.39-38.85,0-.72-.49-1.33-1.18-1.51-7.35-1.84-14.41-4.4-21.16-7.71-.21-.1-.44-.16-.67-.16\" fill=\"#c4c4c4\"><\/path><path d=\"M27.74,29.18c0,2.11-1.68,3.87-3.88,3.87s-3.88-1.76-3.88-3.87v-4.73c0-2.11,1.72-3.87,3.88-3.87s3.88,1.76,3.88,3.87v4.73h0ZM31.62,29.18v-4.73c0-4.21-3.15-7.31-7.15-7.31-2.5,0-3.75,1.46-4.14,1.46-.22,0-.34-.22-.34-.52v-8.25c0-.3-.13-.43-.43-.43h-3.02c-.3,0-.43.13-.43.43v26.23c0,.3.13.43.43.43h2.59c.3,0,.43-.13.43-.43v-.52c0-.3.13-.47.3-.47.56,0,1.72,1.42,4.26,1.42,4.35,0,7.5-2.97,7.5-7.31\" fill=\"#c4c4c4\"><\/path><\/g><\/g><\/g><\/svg><\/div>         <div class=\"ue-pkg-name\">SILVER SERVICE LEVEL<\/div>\n                         <\/div>\n                 <div class=\"uecl-pkg uecl-pkg-3\">\n                  <div class=\"uecl-graphic\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_2\" data-name=\"Ebene 2\" viewbox=\"0 0 46.04 48.36\"><g id=\"Ebene_2-2\" data-name=\"Ebene 2\"><g id=\"Ebene_1-2\" data-name=\"Ebene 1-2\"><g><path d=\"M23.01,3.29c6.29,3.03,12.98,5.48,19.93,7.31-.1,8.01-1.34,14.22-3.9,19.49-3.2,6.57-8.45,11.49-16.03,15.03-7.59-3.53-12.84-8.45-16.03-15.02-2.56-5.26-3.81-11.48-3.9-19.48,6.94-1.82,13.64-4.28,19.94-7.31M23.01,0c-.23,0-.46.05-.67.16C15.59,3.48,8.53,6.04,1.18,7.88.49,8.06,0,8.67,0,9.39c-.03,15.37,3.84,30.53,22.39,38.84.2.09.41.13.63.13s.43-.04.63-.13c18.54-8.31,22.42-23.47,22.39-38.85,0-.72-.49-1.33-1.18-1.51-7.35-1.84-14.41-4.4-21.16-7.71-.21-.1-.44-.16-.67-.16\" fill=\"#d3af37\"><\/path><path d=\"M27.74,29.18c0,2.11-1.68,3.87-3.88,3.87s-3.88-1.76-3.88-3.87v-4.73c0-2.11,1.72-3.87,3.88-3.87s3.88,1.76,3.88,3.87v4.73h0ZM31.62,29.18v-4.73c0-4.21-3.15-7.31-7.15-7.31-2.5,0-3.75,1.46-4.14,1.46-.22,0-.34-.22-.34-.52v-8.25c0-.3-.13-.43-.43-.43h-3.02c-.3,0-.43.13-.43.43v26.23c0,.3.13.43.43.43h2.59c.3,0,.43-.13.43-.43v-.52c0-.3.13-.47.3-.47.56,0,1.72,1.42,4.26,1.42,4.35,0,7.5-2.97,7.5-7.31\" fill=\"#d3af37\"><\/path><\/g><\/g><\/g><\/svg><\/div>         <div class=\"ue-pkg-name\">SERVICE LEVEL GOLD<\/div>\n                         <\/div>\n                       <\/div>\n   \n  <div class=\"uecl-items-wrapper uc-items-wrapper\">\n    \n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-0f140ab\" id=\"uc_comparison_list_elementor_7cca467_item1\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Availability\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>Mon - Fri 8:00 AM - 5:00 PM<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>Mon - Fri 8:00 AM - 5:00 PM<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>Mon - Fri 8:00 AM - 5:00 PM<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-cccfa3d\" id=\"uc_comparison_list_elementor_7cca467_item2\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Downtime reaction time\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>8 hours<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>4 hours<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>up to 2 hours<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-70f5f11\" id=\"uc_comparison_list_elementor_7cca467_item3\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Reaction time other disturbances\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>16 hours<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>8 hours<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>up to 4 hours<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-5efc7e3\" id=\"uc_comparison_list_elementor_7cca467_item4\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          Monitoring included\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>up to 10 systems<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>up to 20 systems<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>up to 50 systems<\/div>         <\/div>\n\n\n\n\n<div class=\"uecl-row uecl-item-row uecl-acc-trigger elementor-repeater-item-8e52120\" id=\"uc_comparison_list_elementor_7cca467_item5\">\n   <div class=\"uecl-main-clm uecl-row-title\">\n          24\/7 on-call readiness\n   <\/div>\n   <div class=\"uecl-pkg uecl-pkg-1\"><i class=''><\/i>-<\/div>   <div class=\"uecl-pkg uecl-pkg-2\"><i class=''><\/i>-<\/div>   <div class=\"uecl-pkg uecl-pkg-3\"><i class=''><\/i>optional<\/div>         <\/div>\n\n\n  <\/div>  \n   \n <\/div>\n<\/div>\n<!-- end Comparison List -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e41968 e-flex e-con-boxed e-con e-parent\" data-id=\"7e41968\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-273855c elementor-widget elementor-widget-spacer\" data-id=\"273855c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63eda68 elementor-widget elementor-widget-heading\" data-id=\"63eda68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Modern IT support begins with transparency and structure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0c9721 elementor-widget elementor-widget-text-editor\" data-id=\"c0c9721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>With bf-connect, we create the foundation for reliable, secure, and predictable IT support \u2013 so you can concentrate on your business, rather than IT problems.\u00a0<span class=\"s1\">Get in touch with us, let us advise you on your SLA with bf-connect and secure your suitable service level now. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb3216 elementor-widget elementor-widget-spacer\" data-id=\"3eb3216\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5902f2b3 e-flex e-con-boxed e-con e-parent\" data-id=\"5902f2b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a31fd3c e-con-full e-flex e-con e-child\" data-id=\"6a31fd3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44b8ea0c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"44b8ea0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">YOUR CONTACT PERSON<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2459a01b elementor-widget elementor-widget-text-editor\" data-id=\"2459a01b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Connect with our expert.<br \/>Non-binding, uncomplicated, but always with<br \/>added value for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b47bf07 e-con-full e-flex e-con e-child\" data-id=\"7b47bf07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4191dc elementor-widget elementor-widget-heading\" data-id=\"a4191dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chris Borgsdorf<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d4c9527 elementor-widget elementor-widget-text-editor\" data-id=\"1d4c9527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Managing Director of bitformer GmbH<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-202ccadf e-transform elementor-widget elementor-widget-image\" data-id=\"202ccadf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.7,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"1024\" src=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-800x1024.png\" class=\"attachment-large size-large wp-image-7461\" alt=\"\" srcset=\"https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-800x1024.png 800w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-234x300.png 234w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-768x983.png 768w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf-9x12.png 9w, https:\/\/www.bitformer.net\/wp-content\/uploads\/2026\/03\/chrisborgsdorf.png 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aba87c8 e-con-full e-flex e-con e-child\" data-id=\"aba87c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc5c15a elementor-widget elementor-widget-shortcode\" data-id=\"1fc5c15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-2470 forminator-design--material  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-2470\" data-uid=\"6a9ea12fa761d\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-2470\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-2470 forminator-design--material  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"2470\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"material\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6a9ea12fa761d\" action=\"\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-3\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-3_6a9ea12fa761d\" id=\"forminator-field-name-3_6a9ea12fa761d-label\" class=\"forminator-label\">Your company <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-3\" value=\"\" placeholder=\"\" id=\"forminator-field-name-3_6a9ea12fa761d\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6a9ea12fa761d\" id=\"forminator-field-name-1_6a9ea12fa761d-label\" class=\"forminator-label\">Your name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_6a9ea12fa761d\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a9ea12fa761d\" id=\"forminator-field-email-1_6a9ea12fa761d-label\" class=\"forminator-label\">Email address <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_6a9ea12fa761d\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a9ea12fa761d\" id=\"forminator-field-phone-1_6a9ea12fa761d-label\" class=\"forminator-label\">Phone number<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_6a9ea12fa761d\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_6a9ea12fa761d\" id=\"forminator-field-text-1_6a9ea12fa761d-label\" class=\"forminator-label\">Subject<\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"\" id=\"forminator-field-text-1_6a9ea12fa761d\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a9ea12fa761d\" id=\"forminator-field-textarea-1_6a9ea12fa761d-label\" class=\"forminator-label\">Message<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_6a9ea12fa761d\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"captcha-1\" class=\"forminator-field-captcha forminator-col forminator-col-12\"><div class=\"forminator-captcha-left forminator-g-recaptcha\" data-theme=\"light\"  data-sitekey=\"6LdZiP0sAAAAAJhqvu1WaugYrV3ZyaFxc2RWTE4i\" data-size=\"normal\"><\/div> <\/div><\/div><div class=\"forminator-row\"><div id=\"consent-1\" class=\"forminator-field-consent forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-consent-1_6a9ea12fa761d\" id=\"forminator-field-consent-1_6a9ea12fa761d-label\" class=\"forminator-label\">Consent <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-1_6a9ea12fa761d__label\" class=\"forminator-checkbox forminator-consent\"><input type=\"checkbox\" name=\"consent-1\" id=\"forminator-field-consent-1_6a9ea12fa761d\" value=\"checked\" aria-labelledby=\"forminator-field-consent-1_6a9ea12fa761d-label\" aria-describedby=\"forminator-field-consent-1_6a9ea12fa761d__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-1_6a9ea12fa761d__description\" class=\"forminator-checkbox__label forminator-consent__label\"><p>I have the information on <a href=\"\/en\/datenschutz\/\">Data protection<\/a> Read and agree to the processing and storage of my data in the context of case processing.<\/p><\/div><\/div><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\"><span>Send<\/span><span aria-hidden=\"true\"><\/span><\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"f49f87b655\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/9804\" \/><input type=\"hidden\" name=\"form_id\" value=\"2470\"><input type=\"hidden\" name=\"page_id\" value=\"9804\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.bitformer.net\/en\/it-betrieb-und-service\/sla\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><label for=\"input_8\" class=\"forminator-hidden\" aria-hidden=\"true\">Please do not fill in this field. <input id=\"input_8\" type=\"text\" name=\"input_8\" value=\"\" autocomplete=\"off\"><\/label><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home Service Level Agreement Hochwertige IT-Betreuung mit klar definierten Reaktionszeiten und stabilen Betriebsstandards f\u00fcr maximale Verl\u00e4sslichkeit Dazugeh\u00f6rige Themen: Managed Services Managed Applications Managed Hosting Cloud Computing Verl\u00e4ssliche IT-Betreuung f\u00fcr einen stabilen Betrieb Geben Sie die regelm\u00e4\u00dfige Betreuung Ihrer IT-Systeme in zuverl\u00e4ssige H\u00e4nde. Mit klar definierten Reaktionszeiten, einer stabilen IT-Infrastruktur und planbarer Unterst\u00fctzung durch unser Team [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2325,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"iawp_total_views":84,"footnotes":""},"class_list":["post-9804","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/9804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/comments?post=9804"}],"version-history":[{"count":10,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/9804\/revisions"}],"predecessor-version":[{"id":11541,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/9804\/revisions\/11541"}],"up":[{"embeddable":true,"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/pages\/2325"}],"wp:attachment":[{"href":"https:\/\/www.bitformer.net\/en\/wp-json\/wp\/v2\/media?parent=9804"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}